What to Do When a Pet Dies (At Home or at the Vets): A Gentle Step-by-Step Guide

What to Do When a Pet Dies (At Home or at the Vets): A Gentle Step-by-Step Guide

Losing a pet is heartbreaking. Whether it happens suddenly at home or after a difficult decision at the veterinary practice, it can feel overwhelming — and it’s completely normal to feel unsure about what you’re meant to do next.

This guide is here to help you through the practical steps in a calm and gentle way, while also reminding you that you don’t have to rush. There is no “right” way to grieve, and there is no need to make big decisions immediately.

If Your Pet Dies at Home

If your pet passes away at home, the first thing to know is this:

You don’t need to panic or rush.

Take a moment. Sit with them. If you’re able, give yourself time to process what’s happened.

1) Confirm your pet has passed

Sometimes pets can appear to be sleeping deeply, especially if they were elderly or unwell. If you’re unsure, you can gently check for breathing or a heartbeat.

If you’re still uncertain, you can call your vet for advice.

2) Allow yourself time

Many people want a few quiet moments with their pet before doing anything else. This is completely normal and often helps you begin to say goodbye.

If children are involved, you may want to gently explain what has happened in simple, age-appropriate terms.

3) Keep your pet cool (if you need time)

If you’re not ready to call anyone straight away, that’s okay. However, it’s helpful to keep your pet in a cool area of the home.

If possible:

• Place your pet on a towel or blanket

• Keep them in a cool room

• You can gently close their eyes if it feels right

If your pet is small (such as a rabbit, guinea pig or cat), some families choose to place them in a cardboard box lined with a towel.

If Your Pet Dies at the Vets

If your pet passes away at the veterinary practice (or is peacefully put to sleep), the vet team will usually guide you through the next steps.

You may be asked what you would like to do regarding cremation.

You may be given a few options

Most veterinary practices will offer cremation options, and they may recommend a provider they regularly work with.

That can be helpful — but it’s important to know this:

✅ You are not required to use the cremation service offered by the vet.

You can choose your own provider if you prefer.

Many families don’t realise they have a choice, especially when they are in shock or grieving.

You Can Choose Your Own Pet Cremation Provider

Some veterinary practices use larger, national pet cremation providers. These companies often handle a high volume of pets across a wide area.

There is nothing wrong with this option — but some families prefer a smaller, independent business because it can feel more personal, more understanding, and more flexible.

Choosing an independent pet cremation service can sometimes mean:

• a more personal and compassionate experience

• clearer communication

• ashes returned sooner

• and in many cases, a more affordable service

  
  

If your pet has passed at the vets, you can simply tell them you would like to arrange cremation privately. Most practices are happy to support your wishes.

What Are Your Options After Your Pet Has Passed?

Every family is different. Some people want ashes returned, some don’t, and some simply want the most gentle and respectful process possible.

Individual Pet Cremation (Ashes Returned)

Individual cremation means your pet is cremated separately, and their ashes can be returned to you afterwards.

Many families choose this option because it provides comfort and allows you to keep your pet close, scatter ashes somewhere meaningful, or place them in a memorial urn.

Communal Pet Cremation

Communal cremation is a respectful option where pets are cremated together and ashes are not returned.

Some families choose this option if they do not wish to keep ashes but still want their pet cared for with dignity.

What If You Don’t Know What to Do?

This is one of the most common feelings, especially when a pet dies unexpectedly at home.

If you’re unsure:

• call your vet

• or call a pet cremation service for advice

A caring provider will talk you through your options gently, without pressure.

How Soon Do You Need to Arrange Pet Cremation?

Most families arrange pet cremation within 24 hours, but it depends on the situation and the temperature of your home.

If you’re unsure what’s appropriate, it’s always best to call for guidance.

A Gentle Reminder About Grief

Grief after losing a pet can be just as painful as losing a person. Pets are part of the family. They are part of your routine, your home, and your heart.

You may feel:

• sadness

• shock

• guilt

• numbness

• or even relief (if your pet had been suffering)

  
  

All of these feelings are normal.

There is no timeline. There is no correct way to grieve.

We’re Here If You Need Support

At Gentle Paws Pet Cremation, we support families across Warrington and the North West, providing a calm, respectful service when you need it most.

If you need advice, or would like to arrange pet cremation (whether your pet passed at home or at the vets), you can call us on:

📞 07717 063621

FAQs

Do I have to use the cremation service my vet offers?

No. You can choose your own cremation provider if you prefer.

Can an independent pet cremation service be quicker?

Yes. Many independent services can return ashes more quickly than larger providers, depending on the service chosen.

Can I have my pet cremated individually?

Yes. Individual cremation allows ashes to be returned to you.

Do you cremate small pets as well?

Yes. We support dogs, cats, rabbits, guinea pigs and other small pets.